How to Order/How to Measure
Here at Downs Designs Dreams, we will help you every step of the way! If you place your order online, we will send you an email with further instructions or you can call us with any questions you may have. Until we communicate by email or phone, we generally don't send your first package.
Read more about our In-Home Personal Fitting and Alteration Service and follow the steps below to order:
How to measure hip Inseam measurement Where to measure thigh if we need it.
How do I measure for Downs Designs® Jeans or Pants?
1) HIP MEASUREMENT: This measurement is taken around the widest part of the "butt". See the photograph at the right.
This is the most important measurement and will determine the correct size. Our sizing goes by hip size rather than the waist.
2) DIP DOWN OR HIGH RISE: Does your loved one like to wear their jeans above or below their belly? This helps us to
determine the style (dip down for below the belly, or high rise for above the belly).
3) INSEAM MEASUREMENT: This measurement is taken from inside the crotch seam, down the inside
of the leg to the floor. Put down the inseam length so the hemming fee can be calculated but we actually
hem to the length you mark on the jeans after they have been tried on and returned to us for hemming.
If you order them unhemmed, there will be no hemming fee charged.
4) ORDER BY ONLINE: Place your order with us online and we will call or contact you by email before
sending out your order
5) ORDER BY PHONE: Place your order with us over the phone at: (877) 390-4851. We can review
your order right away and will help you every step of the way.
How does our In-Home Personal Fitting and Alteration Service work for our Downs Designs® Jeans or Pants?
Our exclusive In-Home Personal Fitting and Alteration Service is only available in the United States.
We require the In-Home Personal Fitting and Alteration Service with all new Downs Designs® Jeans' or Pants' orders, this avoids hemming a pair of jeans or pants before the customer has the opportunity to try them on. Once they are hemmed, they cannot be returned. We take customer service to a new, personal level at Downs Designs Dreams. After we communicate with you either by email or phone, we will send you at least 2 pairs of unhemmed jeans or pants, with a return shipping label and all the instructions in the box.
Keep the box for the return. Follow the provided instructions with how to mark the hem for pants, short or capris. Also, if the waist needs any alterations, instructions are also provided.
Return them within 14 days and then we will make the custom alterations to your chosen jeans or pants.! A perfect fit! Questions? Call us at (877) 390-4851.
How do I measure for NBZ® Jeans or Pants?
NBZ® Jeans or pants are standard sizes for men and boys and are ordered by waist and inseam for men. Men's sizes are 30, 32, 34, 36, 38, 40 in the Original dark blue style and in light and medium blue the sizes are 30, 32, 34, 36, 38, 40, 42, 44. (Some sizes are now unavailable.) They also come in our dress pant cut in black and khaki.
The boy's sizes are 8, 10, 12, 14, 16, 18. Boys jeans come in dark and medium blue denim our pants come in black or khaki. Check the size charts for more measurements. No Try-On Service is typically needed but can be offered if you are unsure of the correct size.
Please note: If you order online, we never see your credit card number, we only see the last four digits. If you add anything more to your order when you return them for hemming, we will need to obtain your credit card number again to charge any additional amount.